Privacy Policy

Last Updated: December 2025 

Valdosta Mitsubishi (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights available to all users—including those visiting our website from states with enhanced privacy protections.

By using our website, submitting a form, or interacting with any of our digital tools, you consent to the collection, use, and sharing of your information as described in this Policy.

1. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Trade-in details
  • Credit application information (if submitted)
  • Service appointment and vehicle details
  • Any other information you choose to submit

B. Information Collected Automatically

When you visit our website or digital properties, we automatically collect:

  • IP address
  • Browser type and device type
  • Operating system
  • Pages visited, time on site, and click behavior
  • Location data (approximate)
  • Referral source (how you arrived at our site)
  • Cookies, tags, pixels, and similar tracking technologies

C. Information From Third-Party Tools

If you use or interact with embedded tools, we may collect data through:

  • Chat platforms
  • Digital retailing tools (payments, pre-approval, trade-in tools)
  • Appointment schedulers
  • OEM tools and widgets
  • Lead forms hosted by third parties
  • Advertising platforms (Google, Meta, etc.)

2. How We Use Your Information

We use your information for:

  • Responding to inquiries, leads, and requests
  • Scheduling sales and service appointments
  • Processing credit applications
  • Providing quotes and trade-in evaluations
  • Marketing and remarketing across digital platforms
  • Personalizing website content and advertising
  • Analyzing website traffic and performance
  • Preventing fraud and maintaining website security
  • Business operations and internal reporting

3. How We Share Information

We may share your information with:

A. Service Providers and Vendors

This includes, but is not limited to:

  • Website hosting and analytics providers
  • CRM systems
  • Chat providers
  • Digital retailing tools
  • Form and lead management tools
  • Advertising platforms (Google, Meta, etc.)
  • Email and communication platforms
  • Call tracking providers

B. OEM Partners

Nissan, Mitsubishi, and associated OEM-required systems for compliance, reporting, and lead handling.

C. Lead Sources and Third-Party Listing Sites

If you submit information through a third-party listing site (such as AutoTrader, CarGurus, TrueCar, Cars.com, Carfax, etc.), your data may be shared with both us and that partner.

D. Legal or Safety Requirements

We may share information when necessary to:

  • Comply with applicable laws
  • Respond to legal requests
  • Protect our rights and customers

4. Cookies and Tracking Technologies

Our website uses:

  • Cookies
  • Google Analytics
  • Meta Pixel
  • Other advertising pixels and tags

These tools help us understand user behavior, improve website functionality, and deliver more relevant advertisements.

You can control cookies through your browser settings. Disabling them may affect your site experience.

5. Your Privacy Rights

Regardless of where you live, we extend the following rights to all users, including residents of CA, CO, CT, VA, FL, and other states with enhanced privacy laws:

You may:

  • Request to know what personal information we collect
  • Request deletion of personal information (subject to legal exceptions)
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information for targeted advertising
  • Request the categories of third parties who receive your data

To submit a privacy request, contact us at:
Email: [Insert Dealership Email]
Phone: [Insert Phone Number]

We will verify and respond within the time required by applicable laws.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide requested services
  • Fulfill business purposes
  • Meet legal, accounting, and regulatory obligations

Lead submissions and CRM data may be retained according to OEM and finance compliance standards.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children. If we learn that information was collected from a minor, we will delete it promptly.

9. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites. You should review their policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Valdosta Mitsubishi
Phone: 229-234–6781

Address: 3685 Inner Perimeter Rd, Valdosta, GA 31602